DELIVERY INFORMATION
Extended Christmas Returns Policy
All gifts purchased between 3rd November and 24th December 2025 can be returned up until 6th January 2026 if unwanted or unsuitable.
- Full-price items are eligible for a full refund up to 5th January.
- Sale items are eligible for a refund within 14 days of delivery. After 14 days, sale items can be returned for store credit or exchange.
Royal Mail have recently updated their service, whereby all orders are opted in to allow delivery to a Safe Place. If you do not want your parcel delivering to a Safe Place, please download the Royal Mail app and 'OPT OUT' for future deliveries. You can also specify your preferred Safe Place on the Royal Mail app
Last Posting Dates For Christmas Delivery
UNITED KINGDOM
- Standard Shipping - 19th December
- Next Day - 22nd December (cut off 1pm)
EU
- Standard Shipping - 15th December
- Express Shipping - 18th December
ROW
- Standard Shipping - 14th December
- Express Shipping - 17th December
- Free standard UK postage
- Express Delivery - £4.95
- Next Working Day Delivery* - £9.95
- Saturday DPD Express Delivery* - £15.95
*Please note for orders to qualify for Next Day Delivery they must be ordered before 2PM and for Saturday Delivery before 2PM on Friday.
**Please note that our couriers do not operate on bank holidays. As a result, there may be potential delays for orders placed around these dates. We appreciate your understanding and recommend placing your order in advance where possible.
*Royal Mail can now determine a safe place to leave your parcels. If you do not wish them to do this please opt out here.
- Free Standard EU delivery for all orders
- Express EU Delivery via FedEx / DHL (3-4 Business Days*) - £18.99
*This is not a guaranteed time frame and may be subject to customs clearance which is beyond our control
All orders are duties and taxes paid. This means you will not incur any further charges when ordering through our site in addition to the advertised price.
- Free Standard International delivery for all orders
- Express Delivery via FedEx/DHL (1-3 Business Days*) – £21.99
*This is not a guaranteed time frame and may be subject to customs clearance which is beyond our control
- Free Standard International delivery for all orders
- Express Delivery via FedEx / DHL (3-4 working business days*) - £24.95
*This is not a guaranteed time frame and may be subject to customs clearance which is beyond our control
NOTICE TO RUSSIAN & UKRAINIAN CUSTOMERS
We are suspending all services to Russia & Ukraine due to transportation issues. No orders for these countries will be accepted. We apologise for any inconvenience caused.
Due to the incoming changes to US tariffs, any duties owed will be calculated at checkout. We will then pay on your behalf and there will be no additional charges to pay.
Customers OUTSIDE THE EU, UK and US will automatically save at the checkout (after shipping location is applied) on the price of the goods as sales taxes are automatically deducted. This will be a saving of approx. 16.67% on the list price.